What Makes a Patient Outreach Program Successful?
Staying connected with patients is essential for healthcare providers. Between visits, you should maintain good relationships with patients and keep them informed of the services that your clinic offers, as well as pertinent health news. Now that we’ve entered the digital age, reaching out to patients is easier than ever. However, starting a patient outreach program can seem a bit daunting, but Datafied is here to help!
Keep reading to learn more about how to start a successful patient outreach program.
- Obtain Information About Your Patient Population
- Plan and Implement to Patient Outreach Program
- Continually Monitor Your Program
- Make Adjustments as Needed
The first step in creating an effective patient outreach program is to start gathering information. You need to know who your patient population is. Learn about your patient populations’ community and consider sponsoring events as a way to gather information and interact directly with the community that you are serving.
The next step is to begin planning your patient outreach program. Analyze the information you’ve gathered thus far from engaging with your patients and the community and then create an engaging and relevant program. This could be hosting community health events, creating and disseminating a digital newsletter, or a paper newsletter. Once you’ve created a plan, the next step is to start implementing it!
Just because you start implementing your patient outreach program, doesn’t mean that you’re out of the woods yet. You need to continually monitor the program and track how effective it is. Gather quantitative data in the form of click-through rates and attendance numbers at your events and qualitative data like answers from surveys that you provide to event participants.
Once you have gathered data regarding the effectiveness of your patient outreach program, you should make adjustments as needed. Perhaps your patients want more information, so you shift from bi-weekly or monthly newsletters to weekly newsletters. Be sure to listen to what the data and your patient community are telling you and make changes that benefit them and improve your patient outreach program.
Contact Datafied today for help with patient outreach!
Having a good patient outreach program is essential for so many reasons. Not only can it help your practice’s scores and rating rise, but it also helps keep your patients healthier! However, starting a patient outreach program on your own can seem daunting. That’s where Datafied comes into the picture! We offer quality Patient Outreach services to take the burden off your shoulders. With over 31 years of experience, you can trust Datafied to take your Patient Outreach program to the next level. If you are interested in getting started, give us a call today at 800-765-7510!
To learn more about the variety of document retrieval and management services that we offer beyond patient outreach, visit us on the web at Datafied!
