EMSI Announces That They Have Closed Their Doors

On Friday, July 3rd, EMSI, a leading provider of Medical Record Retrieval, Legal and Life Insurance services, officially closed its doors leaving thousands of employees and hundreds of customers in the wake . The company has issued a statement on their website blaming the closing on severely depressed service volumes due to the COVID-19 pandemic. This sudden news has put a large volume of APS business at risk with customers stranded; orders frozen in place, waiting to be fulfilled. In light of this event, Datafied has sprung to action to support critical orders and long term APS business interests.

Why Consider Datafied for Your Legal & Life Insurance APS Business?

Datafied has a customized service to help any life insurance provider quickly and efficiently obtain Attending Physician Statements (APS). Our HIPAA certified technology allows us to automate much of the retrieval process and reduce both the cost and time associated with document retrieval. APS retrieval has been Datafied’s core competency since our inception and today, we continue to provide the best quality APS services possible. We pride ourselves in providing one of the fastest, most cost effective retrieval services on the market. Datafied gets more of the records in less time...no excuses.

Faster Turnaround

Datafied delivers 50% faster than the competition

More Data

We don’t stop until we have all the records

Better Value

Datafied offers costeffective service options

While speed, quality and value are at the heart of our mission, our superiority is a result of battle-hardened processes, innovative technology and an outstanding team. Datafied has always put people first, cultivating over 25 years of greatness. Our rigorous hiring, online training systems and continuous recertification programs have allowed us to hire and empower some of the greatest minds in the industry. Datafied’s systems have been designed with flexibility in mind; allowing for highly customized packages and offerings, tailored to the unique needs of our customers. Our approach has set the standard for record retrieval in the industry and our absolute transparency is unmatched.

Our customers benefit from:

  • Pre-negotated rates & integrations with the leading copy services in the industry
  • No more rejected authorizations, special authorizations processed right the first time via MedAuth
  • Unnecessary complexity, Medical Record Summaries available to improve underwriting efficiency
  • Best in class integration via APIs supported by transformative process automation

EMSI vs. Datafied

Life Insurers throughout the nation recognize Datafied as the most trusted Medical Record Retrieval solutions partner in the market. We are eager to demonstrate the Datafied Difference. Here are a few things that set Datafied apart from EMSI.

  • Unlimited Customization
  • Weekly - Allocated PM
  • 24/7 Availability
  • Weekly Reports
  • < 9 Business Days
  • ACORD API, Order API, FTP and more...
  • Flexible service options & pricing
  • More records...period
  • EMSI
  • Select Plans
  • As needed
  • 8x5 Availability
  • Monthly Reports
  • 12+ Business Days
  • FTP
  • Restrictive pricing models
  • Less aggressive

EMSI Service Transition & Recovery

We realize that time is everything and that recovery is the first step in building a long lasting partnership. We are set up to quickly recover and transition your APS work over to Datafied. Our white-glove onboarding ensures a frictionless migration of APS retrieval services and successful project outcomes. Our 3-Step transition and recovery process includes:


Transition Planning

A dedicated Client Services Manager will support you in rapidly identifying a short term service recovery plan and guide you through the service enrollment and provisioning process.

  • Urgent Service Planning & Initiation
  • 1-Day Account Provisioning
  • Communication Strategy
  • Order Prioritization

Order Recovery

We realize the urgency around recovering and fulfilling outstanding or open orders. Datafied will work with you to identify and prioritize orders as part of the service initiation. Additional focus and quality assurance will be provided during this critical time.

  • Priority Backlog Fulfillment
  • Service Intervention & Salvage
  • Increased Quality Assurance
  • Daily Reporting

Ongoing APS Fulfillment

Once urgent orders are fulfilled, Datafied can take over ongoing APS record retrieval order processing and fulfillment. Customers can transition smoothly into our fully supported and results-driven retrieval services.

  • APS Record Retrieval
  • Weekly Reporting
  • Continuous Service Improvement
  • 24/7 Support

The Datafied Service Guarantee


Interested in learning how we can help you in your EMSI Transition?

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Need help? Call our team anytime at 800-765-7510
Datafied Located at
1210 N. Jefferson Street Suite P, Anaheim, CA.
Datafied Logo Phone: 800-765-7510