How Datafied’s Patient Outreach Services Are Making an Impact
Managing a medical practice can be difficult. There are so many things to consider. Not only do you need to focus on treating and caring for patients, you also have to deal with administrative tasks like scheduling appointments, and coordinating with patients, specialists, and vendors. While focusing on providing the best outcomes for patients, it’s easy to let other tasks, like patient outreach, fall by the wayside. With the help of Patient Outreach, you no longer need to.
What is Patient Outreach?
Patient Outreach is a division of Datafied that works to assist medical groups, patients, and health plans with monitoring patient communications. We know the value and importance of maintaining strong communication channels with patients, but also the difficulty that comes with it. With our services, you can have constant contact with your patients without bogging down your administrative office staff. We can handle all or some of your outreach efforts, which is especially important as your facility continues to grow.
What services does Patient Outreach provide?
So, what can Patient Outreach actually do for you? Well, we offer a wide array of outreach services to patients, including:
- Surveying: You want to know how your patients think you are doing and we can help! Our automated voice technology surveys patients on everything from patient care to patient satisfaction.
- Messaging: Part of a patient’s outcome is tied to what they do after they leave your office. With our messaging services, you can remind patients when it’s time to take and refill medications to keep them on track for a better outcome.
- Appointment Reminders: When patients miss appointments it impacts your ability to better serve other patients. With our automatic appointment reminders, you’ll have less missed appointments without taking more time away from your admin staff.
- Answering: We also have a call center capable of handling your incoming traffic. We can reduce patient wait times, which improves their overall satisfaction.
- Switchboard: With our switchboard services, your patients only need to remember one number. Our experienced switchboard team will do the rest, directing calls to where they need to be.
- Outreach: Our outreach team can also contact patients after they have left to track their progress. This keeps you up to date on patient progress, without tying up your office staff.
If you need help with these outreach services and more, allow Patient Outreach to assist. Our services provide a variety of benefits to you and your patients.
Let Datafied Help You Today!
If you need assistance with your patient outreach, contact Datafied today. Since 1993, we’ve been working to provide quality document management and retrieval services throughout the country and aim to do the same for you. Our Patient Outreach division is equipped with a qualified and specialized group of individuals that are looking to provide a wide array of benefits and improve the overall level of patient care. To get started, contact us a t 800-765-7510 or info@datafied.com.
