How Datafied’s Medical Record Retrieval Service Works
You never know when you will need medical records. Whether you’re moving and switching doctors, an attorney needing to track down your client’s medical records for a case, or representing a company, health plan or doctor’s office, there may come a time when you need to locate these records. Unfortunately, this can be a very time consuming and possibly confusing process! You will spend your valuable time calling different offices, wasting minutes – or even hours on hold – waiting for someone who can help you track them down. Then you will have to get in the car, maybe having to pack the kids up or miss out on a lunch break to drive across town to the doctor’s office to retrieve your medical records. It’s a big hassle and a waste of time and you should consider the alternative of using Datafield’s medical record retrieval service.
The procedure is simple (for you!) and uses this easy-to-follow 7-step process.
- Submit an Order
Our order form is simple and easy to use. There is a section to enter information on the patient, your contact information if you are not the patient, the doctor’s name, location and contact information, and then order specifics. It can be completed and submitted in minutes!
- Data Entry
Your order will then be delivered to the secure Datafield servers and will be reviewed to ensure that we have all of the necessary information to complete your request in a timely and professional manner.
- Request Submitted to Provider
We will submit the request to your medical provider by fax, mail and/or telephone. We will follow up in a few days to check that the records are ready for our staff to retrieve.
- Facility Visit and Document Retrieval
Once we have confirmed that your records have been located by the provider, a local Certified Field Agent from our network of qualified CFAs will be dispatched to the location. They will arrive and scan all of the records that you have requested. These documents will then either be submitted via our online portal, faxed or mailed to us. Once received, the records will be stored in our secure server to ensure that your personal information remains protected.
- Quality Control
Quality control is a very important aspect of our medical record retrieval service and something that we take very seriously at Datafied. Our quality control team will examine all of your medical records to ensure that they are readable and of the same clarity as the originals. You won’t have to worry about grainy documents with our medical record retrieval service!
- Billing
Once we have secured the documents and guaranteed their quality, an invoice will be created for the order.
- Documents Delivered
The documents will be delivered to you in the preferred manner that you specified on your order form; via mail, or our online portal. They can also be archived on our secure servers for you to access later if desired.
Sounds simple enough, right? All you have to do is submit the order form and wait while Datafied does all of the work for you quickly and efficiently! Well, if you’re ready to get started today, you can call our qualified team anytime at 800-765-7510 or submit your request online at OrderMedicalRecords.com.
